Dynamics 365 Developer at Safran in Bothell, WA
Job Description Essential Duties and Responsibilities o Administers data storage, data warehouse, and data structure to support reporting and use across integrated platforms. o Acts as an ambassador for the software product internally and externally, and as the primary technical contact for queries related to the software product. o Provides effective training to users. o Coordinates with stakeholders to support software product enhancements. o Addresses customer problems within established response time. o Coordinates with third party support vendors as required. o Leads and manages the organizations SharePoint site and related software. o Analyzes customer suggestions and recommends product revisions. o Develops comprehensive documentation and FAQs for product support activities. o Gathers and shares client-specific product support insights and trends with internal stakeholders o Prepares release announcements to promote user adoption for new software and software enhancements. o Supports system conversions, upgrades, enhancements. Measures and monitors success of products after release. o Delivers a consistent, responsive and satisfying customer experience with each interaction. o Continuously improve troubleshooting skills, ability to reproduce client issues, product expertise, and knowledge on related technical topics. o Coordinates, curates and conducts training on new features and enhancements for end users. o Identifies and documents defects consistently and clearly such that defects can be reproduced by the development team. Works with development team to help reproduce issues and to ensure defects are understood and valid. o Elicits and clearly documents business and systems requirements. o Assesses business process and system inefficiencies. o Identifies ways to increase adoption and customer satisfaction. o Analyzes and synthesizes business requirements, including recognizing patterns and conceptualizing processes. o Maintains regular attendance including being at work, being on time to work and working full shifts. o Other duties may be assigned. Complementary Description Safran Passenger Solutions (SPS) Support o Works closely with the business units to gain in-depth understanding of business systems, processes, services, roadmaps and the context in which the business operates. o Demonstrates up-to-date expertise in Information Systems and applies this to the development, execution and improvement of action plans by providing advice and guidance to others in the application of information and best practices. o Identifies, creates and facilitates process design changes by conducting business and systems process analysis and design at a complex level; focuses on quality improvement and data management; ensures data is reliable and valid; develops process improvements or re-engineering and recommending elimination; integrates new systems and processes with existing ones; and partners with internal and external customers to ensure systems provided meet the long-term business strategies. o Supports and aligns efforts to meet customer and business needs. o Manages business unit customer relationships and expectations by developing a communication process to keep others up-to-date on project results. o Leads or participates in multiple concurrent projects by completing and updating project documentation; managing project scope; adjusting schedules when necessary; determining daily priorities; ensuring efficient and on-time delivery of project tasks and milestones and following proper escalation paths. Job Requirements Summary of Education, Experience & Certification Bachelor's degree in business or computer science and ten (10) years of experience in Information Technology; or equivalent combination of education and experience. Employees working on programs subject to International Traffic in Arms Regulations must qualify as a US Person which is defined as a US Citizen, a Permanent Resident who does not work for a foreign company/foreign government/foreign governmental agency or organization, or a political asylee for legal compliance purposes. Required Knowledge, Skills & Abilities o Excellent verbal and written communication skills. o Ability to work well independently and cross-functionally as part of an established and growing team. o Ability to build relationships and gain trust with all levels of the organization. o Ability to organize effectively and prioritize work to meet deadlines. o Expert customer service and technical support skills. o Strong time management, communications, decision making, human relations and organization skills. o Ability to ensure effective follow-up and follow-through. o Proficiency with Microsoft Office applications, PCs, multiple web browsers, SQL, testing, bug tracking and development tools. o Proficiency with MS Dynamics, MS Office and The MS Power Platform, including PowerBI. o Proficiency with Autodesk Fusion 360 Manage, Vault and related products. o Proficiency with Jitterbit middleware including Rest API, JSON, and SOAP o Strong comprehension of business rules, form validation and schema validation. o Strong understanding of SDLC and QA lifecycle. o Experience working on medium and large-scale projects as well as handling day-to-day operational requests from the business. o Ability to maintain a flexible and productive schedule when faced with changing conditions and expectations. o Ability to problem solve with limited to no established process and guidance and to interpret instructions. o Ability to sit for extended periods of time, use hands to lift and/or move up to 10 pounds, occasionally lift and/or move up to 25 pounds, and have close/color vision ability to adjust focus. o Ability to travel as required. o Ability to work outside of core business hours as required. o Dynamics 365 F&O o SQL o Azure DevOps o Solution Architecture o C# o Power Platform o X+
o Dynamics AX 2012 o Custom plug-ins, workflows, etc. o Data Migrations o Visual Studio In accordance with the Federal Government Executive Order 14042, being fully vaccinated for Covid-19 is a contingency for employment with Greenpoint Technologies. We will consider a request for medical exemption or religious exemption as the law requires.
Salary Range:
$150K -- $200K
Minimum Qualification
Software DevelopmentEstimated Salary: $20 to $28 per hour based on qualifications.
o Dynamics AX 2012 o Custom plug-ins, workflows, etc. o Data Migrations o Visual Studio In accordance with the Federal Government Executive Order 14042, being fully vaccinated for Covid-19 is a contingency for employment with Greenpoint Technologies. We will consider a request for medical exemption or religious exemption as the law requires.
Salary Range:
$150K -- $200K
Minimum Qualification
Software DevelopmentEstimated Salary: $20 to $28 per hour based on qualifications.
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