Customer Service Representative
Another Source's client, HaloSource, is recruiting a Customer Service Representative to join their Bothell office.Here's a little about HaloSource and the position they are seeking to fill:HaloSource, Inc. is a global clean water technology company whose mission is to improve the quality of recreational, environmental, and drinking water through unique, proprietary applications of brominated media, natural biopolymer and synthetic polymer chemistries. As a key member of the Recreational Water Sales Team, our Customer Service Representative provides support and logistics buttistance to our outside sales teams, and is our internal customer interface for orders and inquiries. This position serves as a focal point for servicing the SeaKlear user base and supporting Dealers, Service Pros and Distributors of SeaKlear products. This position requires a high energy, business-oriented team player who thrives in a fast paced, dynamic environment and values a collaborative and collegial workplace. The ideal candidate will be interested in growing their skills and career working closely with customers in an account management capacity.Primary
Responsibilities:
Provide the first point of customer contact via phone and e-mail for inquires such as pricing, product information, shipments, distributor information, and orders. Build and maintain customer loyalty by providing prompt friendly service.
Ensure delivery of excellent customer service through timely and accurate processing of orders which includes communication and coordination with other departments to follow up on inquiries.
Maintain an accurate customer database of dealers, service pros and distributors.
Attend and participate in sales and other meetings, including trade shows.
Produce sales reports and track and communicate sales revenues.
Gather and analyze field sales feedback and trends to help guide program management and improvements.
Work with Sales Operations Manager to streamline processes and enhance sales support systems. Recommend tools to increase sales operations efficiencies.
Support activities of Regional Sales Managers related to key national accounts.
Experience & Skills:
Undergraduate degree or equivalent professional sales or service experience
Professional written communication skills and well developed phone etiquette
Ability to understand and communicate technical information
Self-motivated and able to manage multiple responsibilities
Strong customer orientation with ability to problem solve
Attention to detail and highly proficient in data/order entry
Strong PC skills including Microsoft Office. Experience with database management a plus
We offer a compensation package that includes base salary, stock options, 401(k) with company match, and other competitive benefits. HaloSource is an equal opportunity employer. Another Source works with their clients, on a retained project basis, to maximize the recruiting process.
PI90229059
Apply Here: http://www.Click2apply.net/q24thcbEstimated Salary: $20 to $28 per hour based on qualifications.
Responsibilities:
Provide the first point of customer contact via phone and e-mail for inquires such as pricing, product information, shipments, distributor information, and orders. Build and maintain customer loyalty by providing prompt friendly service.
Ensure delivery of excellent customer service through timely and accurate processing of orders which includes communication and coordination with other departments to follow up on inquiries.
Maintain an accurate customer database of dealers, service pros and distributors.
Attend and participate in sales and other meetings, including trade shows.
Produce sales reports and track and communicate sales revenues.
Gather and analyze field sales feedback and trends to help guide program management and improvements.
Work with Sales Operations Manager to streamline processes and enhance sales support systems. Recommend tools to increase sales operations efficiencies.
Support activities of Regional Sales Managers related to key national accounts.
Experience & Skills:
Undergraduate degree or equivalent professional sales or service experience
Professional written communication skills and well developed phone etiquette
Ability to understand and communicate technical information
Self-motivated and able to manage multiple responsibilities
Strong customer orientation with ability to problem solve
Attention to detail and highly proficient in data/order entry
Strong PC skills including Microsoft Office. Experience with database management a plus
We offer a compensation package that includes base salary, stock options, 401(k) with company match, and other competitive benefits. HaloSource is an equal opportunity employer. Another Source works with their clients, on a retained project basis, to maximize the recruiting process.
PI90229059
Apply Here: http://www.Click2apply.net/q24thcbEstimated Salary: $20 to $28 per hour based on qualifications.
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